Oxtail

Get your Texas Beef delivered straight to your door from our small ranch in Hico, Texas. Your meat arrives vacuum-sealed, frozen, and packed in a well-insulated box with plenty of gel packs to ensure it stays that way. Here's what you need to know about our shipping process:

When Orders Ship:

• Schedule: We ship via UPS every Monday, except on holidays.

Shipping Details:

• Transit Times: Typically 1-3 days. If your meat arrives partially thawed due to a delay, it's safe to refreeze or cook immediately.
• Rates: FLAT RATE Shipping rates vary by state. 

 Shipping Rates by State:

• States (TX, OK, LA, NM, AZ, KS, AR, MO, IA, MN, WI, IL, TN, MS, AL, GA, SC, FL):
• Free Shipping for Meat Subscription Boxes
• $29.99 Flat Rate Shipping for order over $75. Includes insulated box, gel packs and shipping. 
• Next Day and 2 day shipping offered at discounted rates. 

• States (CO, CA, CT, DE, IN, KY, MA, MD, MI, NH, NC, OH, PN, RI, UT, VT, VA, WV, WY):
• $24.99 Flat Rate for Meat Subscription Boxes.
• $34.99 Flat Rate Shipping for order over $75. Includes insulated box, gel packs and shipping
• Next Day and 2 day shipping offered at discounted rates. 

• Express Only States (ID, MT, NE, NV, NY, NJ, ND, OR, SD, WA):
• Ground shipping not available
• Discounted 1-2 day express rates are calculated at checkout

Exclusions:

• Large Orders: Shipping rates do not apply to Whole Beef, Half Beef, Quarter Beef, and Eighth Beef orders. Please contact Mark at (254) 977-4337 or mark@chapman3ccattle.com for pick-up options or a custom shipping quote. 

Local Pickup:

• Availability: Local customers are always welcome to pick up.
• How to Arrange: Select “Pick up” at checkout or place orders through our website. For assistance, contact Mark at (254) 977-4337 or mark@chapman3Ccattle.com. 

Shipping Guarantee:

• Assurance: Your meat is packaged for optimal protection during transit. Satisfaction Guaranteed.
• Issues: If your product arrives warm or with broken seals, please contact us immediately for assistance. 

Shipping Interruptions:

• Delays: Holidays or inclement weather may cause shipping delays. Orders will be shipped on the next available shipping day. 

Important Notes:

• National Shipping Only: We only ship nationally within the U.S. and do not accept international orders or ship to P.O. Boxes.
• Address Accuracy: Please ensure your shipping address is correct to avoid delivery issues. 

Tracking and Delivery:

• Notification: You'll receive an email notification with a tracking link once your order is shipped.
• Delivery: Carriers do not require you to be home for delivery. Please plan to transfer your package to the refrigerator or freezer as soon as it arrives to maintain quality. 

Customer Support:

• Contact: For any questions, concerns, or issues with your order, contact Mark Chapman directly at (254) 977-4337 or mark@chapman3Ccattle.com.
• Commitment: We're committed to ensuring you are completely satisfied with your 3C beef.