Hambone's Seasoning

Shipping Information:

• When Orders Ship: Orders are picked up every Monday (except holidays) from our Chapman 3C Ranch. 
• Package Protection: All orders include ShipAid Package Protection by default. You can opt out, but we recommend keeping it for coverage against damage, loss, or theft. 
• Free Shipping: Orders over $249 qualify for free shipping within a 3-day transit time from our ranch. Perishable orders between $149-$249 within our 3-day transit time have a flat rate shipping fee of $20.                However, Whole Beef, Half Beef, Quarter Beef, and Eighth Beef orders are not eligible for free shipping. Contact us for a shipping quote on bulk beef orders. 
• Shipping Options: For perishable and non-perishable orders outside our ground shipping network, discounted UPS rates are available during checkout. 
• Perishable Shipping: Your perishable items come packed in a well-insulated box with gel packs. Transit times vary: 1-2 days for frozen arrival and up to 3 days, where the meat may be partially thawed but safe to freeze. 
• Local Pickup: Place curbside orders through our website or contact Mark at (254) 977- 4337 or mark@chapman3Ccattle.com for local pickup arrangements. 
• Shipping Guarantee: Your meat is packaged for protection during transit. If your product arrives warm or with broken seals, contact us immediately for assistance.
• Shipping Interruptions: Holidays or inclement weather may cause shipping delays. Your order will be shipped on the next available shipping day. 
• Important Notes: We only ship nationally, and we do not accept international orders or ship to P.O. Boxes. Please ensure your shipping address is correct to avoid delivery issues. 
• Tracking and Delivery: You'll receive an email notification with a tracking link once your order is shipped. Carriers do not require you to be home for delivery, so plan to transfer your package to the refrigerator or freezer upon arrival. 
• Customer Support: For any questions, concerns, or issues with your order, contact Mark Chapman at (254) 977-4337 or mark@chapman3Ccattle.com. We're committed to ensuring your satisfaction with our 3C beef.